Shipping policy
Shipping Policy
Last updated: June 20, 2026
Thank you for choosing Capone Stars. We are committed to delivering your order with care and ensuring a smooth shopping experience.
Please review the following shipping information before placing your order.
Order Processing
All orders are processed within 3–5 business days after purchase confirmation.
Please note that processing times may vary during limited releases, product launches, holidays, promotional periods, or periods of high order volume.
Orders are not shipped on weekends or holidays. Processing begins on the next available business day.
Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.
Shipping Times
Estimated delivery times begin after your order has been processed and shipped.
Shipping times may vary depending on:
- Your location
- Shipping carrier delays
- Weather conditions
- Holidays
- Other circumstances outside of Capone Stars’ control
Estimated shipping times:
Domestic Orders (United States):
- Standard Shipping: 3–7 business days after processing
International Orders:
- Delivery times may vary depending on destination country, customs processing, and local carrier delays.
Please note that shipping estimates are not guaranteed delivery dates.
Tracking Information
Once your order has shipped, a tracking number will be provided through your order confirmation email.
Please allow up to 48 hours for tracking information to update after shipment.
If your tracking information shows that your package has been delivered but you have not received it, please contact the shipping carrier directly. Capone Stars is not responsible for packages marked as delivered by the carrier.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is provided and the package is returned to Capone Stars, additional shipping costs may be required before the order can be reshipped.
Capone Stars is not responsible for orders shipped to incorrect addresses provided by the customer.
Lost, Stolen, or Delayed Packages
Once an order has been shipped, responsibility is transferred to the shipping carrier.
Capone Stars is not responsible for:
- Lost packages
- Stolen packages
- Incorrect addresses provided by customers
- Carrier delays
- Weather-related delays
- Customs delays for international shipments
If your package is delayed or missing, please contact the shipping carrier with your tracking information for assistance.
International Orders & Customs
International customers are responsible for any customs fees, duties, taxes, or additional charges required by their country.
Capone Stars is not responsible for delays caused by customs processing.
Order Changes & Cancellations
Orders begin processing shortly after purchase. Because of this, we cannot guarantee changes to shipping information or order cancellations after an order has been submitted.
Please carefully review your order details before completing checkout.
Contact Us
If you have questions regarding your order or shipping, please contact:
Capone Stars
Email: caponestarshelp@gmail.com
Thank you for supporting Capone Stars.